At 100Mobiles, customer satisfaction is important, and we follow fair return and refund practices.
Return Eligibility
Products may be eligible for initiate return within the specified return (24 Hours) window from the date of delivery, provided the item is unused, undamaged, and returned in original packaging with all accessories.
Non-Returnable Items
Certain items may not be eligible for return, including clearance products, used accessories, items damaged due to misuse, or products marked as non-returnable.
Refund Process
Once a returned product is received and inspected, refunds will be processed to the original payment method within a reasonable timeframe (7-10 Working Days).
Replacement Policy
If a product is received damaged, defective, or incorrect, a replacement may be offered subject to verification and availability.
How to Request a Return or Refund
To initiate a return or refund request, please contact our customer support team with your order details and reason for the request.
Policy Updates
This Refunds & Returns Policy may be updated periodically. Changes will take effect once published on 100mobiles.in.